Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2021 Ford Escape Titanium Plug-In HybridFACTORY OEM SERVICE PROCEDURE
Front Seats
- Description And Operation
- Front Seats - Overview
- Front Seats - System Operation and Component Description
- System Operation
- Component Description
- Seat Control Switch - Without Memory
- Seat Control Switch - With Memory
- DSM
- Memory Set Switch
- Driver Front Seat Track - Without Memory
- Driver Front Seat Track - With Memory
- Passenger Front Seat Track
- Driver Front Seat Backrest
- Passenger Front Seat Backrest
- HVAC Module
- Heater Mat
- Front Seat Power Lumbar Assembly
- Diagnosis And Testing
- Front Seats
- Diagnostic Trouble Code (DTC) Chart
- Global Customer Symptom Code (GCSC) Chart
- Symptom Chart(s)
- Pinpoint Test(s)
- Pinpoint Test A: The Power Seat Is Inoperative Or Does Not Operate Correctly -- Driver, Without Memory
- Pinpoint Test B: The Power Seat Is Inoperative Or Does Not Operate Correctly -- Passenger
- Pinpoint Test C: The Power Lumbar Is Inoperative -- Driver
- Pinpoint Test D: The Memory Seat Does Not Operate Horizontally/Vertically/Recline Using The Seat Control Switch
- Pinpoint Test E: The Memory Seat Does Not Operate Using The Memory Set Switch
- Pinpoint Test F: The Memory Seat Does Not Move To The Correct Memory Position
- Pinpoint Test G: The Memory Seat Does Not Operate When Using The RKE (Remote Keyless Entry) Transmitter
- Pinpoint Test H: Easy Entry/Easy Exit Is Inoperative/Does Not Operate Correctly
- Pinpoint Test I: DTC: U0100:00
- Pinpoint Test J: DTC: U0140:00
- Pinpoint Test K: DTC: U0253:87
- Pinpoint Test L: DTC: U1000:00
- Pinpoint Test M: DTC: U2100:00
- Pinpoint Test N: DTC: U3000:49
- Pinpoint Test O: The Heated Seats Are Inoperative -- Driver And Passenger
- Pinpoint Test P: The Heated Seat Is Inoperative/Does Not Operate Correctly -- Driver
- Pinpoint Test Q: The Heated Seat Is Inoperative/Does Not Operate Correctly -- Passenger
- Front Seats
- General Procedures
- Removal And Installation
Factory Service Tools
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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