Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSFORD2021EDGE SE, 4WDREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 494 (EPAS GUIDED ROUTINE)DTC/SYMPTOM SELECTIONSYMPTOM CHART - STEERING SYSTEM AND NVHUNABLE TO REPLICATE CUSTOMER'S INTERMITTENT ASSIST CONCERN DURING A TEST DRIVE
2021 Ford Edge SE, 4WD
Unable To Replicate Customer's Intermittent Assist Concern During A Test Drive
2021 Ford Edge SE, 4WDSECTION Unable To Replicate Customer's Intermittent Assist Concern During A Test Drive
WARNING: This page is about a different car, the 2020 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
- Customers may report an intermittent power steering concern that may not replicate during a test drive session. TSBs, SSMs or DTCs may exist indicating the likely root cause. Retrieve all DTCs for the vehicle, as well as TSBs, and SSMs.
Possible Source Action - If lost communication or voltage DTCs exist in the PSCM or other vehicle modules, possible sources can be:
- Fuse(s)
- Wiring, terminals or connectors
GO to PINPOINT TEST BC - If DTCs other than lost communication or voltage exist in the PSCM or other vehicle modules, the possible sources can be:
- Module internal fault - PSCM
- Module internal fault - other modules
REFER to the appropriate DTC Chart and CARRY OUT the diagnostics listed for the DTC. - If no DTCs are present in the PSCM or other vehicle modules, the concern could be indicated by a TSB or a SSM.
- TSB existing for concern
- GSB existing for concern
- SSM existing for concern
- FSA existing for concern
- CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions.
- If there are no DTCs present and there are no service articles associated with this concern and the concern cannot be verified, RETURN the vehicle to the customer.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.