2018 Ford Transit Connect XL, Van PassengerFACTORY OEM SERVICE PROCEDURE

Information and Entertainment System Vehicles With: AM/FM: ACM

DTC INDEX

DTC Description Action
B13C3:11 Switched B+ output: Circuit Short to Ground GO to Pinpoint Test A
B1A01:01 Speaker #1: General Electrical Failure GO to Pinpoint Test E
B1A01:11 Speaker #1: Circuit Short To Ground GO to Pinpoint Test E
B1A01:12 Speaker #1: Circuit Short To Battery GO to Pinpoint Test E
B1A01:13 Speaker #1: Circuit Open GO to Pinpoint Test E
B1A02:01 Speaker #2: General Electrical Failure GO to Pinpoint Test F
B1A02:11 Speaker #2: Circuit Short To Ground GO to Pinpoint Test F
B1A02:12 Speaker #2: Circuit Short To Battery GO to Pinpoint Test F
B1A02:13 Speaker #2: Circuit Open GO to Pinpoint Test F
B1A03:01 Speaker #3: General Electrical Failure GO to Pinpoint Test G
B1A03:11 Speaker #3: Circuit Short To Ground GO to Pinpoint Test G
B1A03:12 Speaker #3: Circuit Short To Battery GO to Pinpoint Test G
B1A03:13 Speaker #3: Circuit Open GO to Pinpoint Test G
B1A04:01 Speaker #4: General Electrical Failure GO to Pinpoint Test H
B1A04:11 Speaker #4: Circuit Short To Ground GO to Pinpoint Test H
B1A04:12 Speaker #4: Circuit Short To Battery GO to Pinpoint Test H
B1A04:13 Speaker #4: Circuit Open GO to Pinpoint Test H
U2013:63 Bezel Buttons: Stuck Button GO to Pinpoint Test J
U3000:41 Control Module: General Checksum Failure CLEAR the DTC.
WAIT at least 10 seconds.
REPEAT the self-test.
If DTC U3000:41 is retrieved again, INSTALL a new ACM. REFER to: Audio Front Control Module (ACM) .
U3000:42 Control Module: General Memory Failure CLEAR the DTC.
WAIT at least 10 seconds.
REPEAT the self-test.
If DTC U3000:42 is retrieved again, INSTALL a new ACM. REFER to: Audio Front Control Module (ACM) .
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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