2018 Ford Expedition MAX SSV, 4WDFACTORY OEM SERVICE PROCEDURE

Symptom Chart: Charging System

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart 

Condition Possible Sources Actions
System voltage high Refer to the Pinpoint Test GO to Pinpoint Test A 
System voltage low or battery is discharged Refer to the Pinpoint Test GO to Pinpoint Test B 
The generator is noisy Refer to the Pinpoint Test GO to Pinpoint Test C 
Radio interference Refer to the Pinpoint Test GO to Pinpoint Test D 
Charging system warning indicator is never or always on IPC
Generator
PCM
Wiring, terminals or connectors
RETRIEVE Diagnostic Trouble Codes (DTCs) from all modules. If any Diagnostic Trouble Codes (DTCs) are found, Refer to DTC Charts  in this information. If no Diagnostic Trouble Codes (DTCs) are found, REFER to: Instrumentation, Message Center and Warning Chimes .
Load Shed Message Displays in IPC message center and/or centerstack infotainment display Refer to the Pinpoint Test GO to Pinpoint Test I 
Battery Saver - System Off displays in centerstack infotainment display Refer to the Pinpoint Test GO to Pinpoint Test I 
Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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