2017 Ford Escape SFACTORY OEM SERVICE PROCEDURE

Am/Fm/Cd/Sync/Touchscreen Display: TCU

DTC Description Action
B116C:04 External SIM Cable/SIM Card: System Internal Failure GO to Pinpoint Test AD
B1246:11 GSM (Group System for Mobile) Antenna: Circuit Short To Ground GO to Pinpoint Test AD
B1246:13 GSM (Group System for Mobile) Antenna: Circuit Open GO to Pinpoint Test AD
U0100:00 Lost Communication With ECM/PCM "A": No Sub Type Information GO to Pinpoint Test AE
U0140:00 Lost Communication With Body Control Module: No Sub Type Information GO to Pinpoint Test AG
U0155:00 Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information GO to Pinpoint Test AI
U0253:00 Lost Communication With Accessory Protocol Interface Module: No Sub Type Information GO to Pinpoint Test AM
U2100:00 Initial Configuration Not Complete: No Sub Type Information This DTC sets due to incomplete or incorrect PMI procedures. CHECK vehicle service history for recent service actions related to the TCU.
If there have been recent service actions with this module, INSTALL as-built data from PTS, following the diagnostic scan tool instructions under Module Programming>As-Built. Refer to: Module Configuration - System Operation and Component Description .
If there have been no recent service actions, INSTALL a new TCU to correct the failure to retain configuration data. Refer to: Telematics Control Unit (TCU) Module .
U2101:00 Control Module Configuration Incompatible: No Sub Type Information This DTC sets due to incomplete or incorrect PMI procedures. CHECK vehicle service history for recent service actions related to the TCU.
If there have been recent service actions with this module, INSTALL as-built data from PTS, following the diagnostic scan tool instructions under Module Programming>As-Built. Refer to: Module Configuration - System Operation and Component Description .
If there have been no recent service actions, INSTALL a new TCU to correct the failure to retain configuration data. Refer to: Telematics Control Unit (TCU) Module .
U3000:04 Control Module: System Internal Failure CLEAR the Diagnostic Trouble Codes (DTCs).
WAIT at least 10 seconds.
REPEAT the self-test.
If DTC U3000:04 is retrieved again, INSTALL a new TCU. Refer to: Telematics Control Unit (TCU) Module .
U3000:41 Control Module: General Checksum Failure CLEAR the Diagnostic Trouble Codes (DTCs).
WAIT at least 10 seconds.
REPEAT the self-test.
If DTC U3000:41 is retrieved again, INSTALL a new TCU. Refer to: Telematics Control Unit (TCU) Module .
U3000:42 Control Module: General Memory Failure CLEAR the Diagnostic Trouble Codes (DTCs).
WAIT at least 10 seconds.
REPEAT the self-test.
If DTC U3000:04 is retrieved again, INSTALL a new TCU. Refer to: Telematics Control Unit (TCU) Module .
U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to Pinpoint Test AP
U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to Pinpoint Test AQ
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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