Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2014 Ford Focus Titanium, 4D Hatchback, Automatic DCT Trans, Gas/EthanolFACTORY OEM SERVICE PROCEDURE
Information System And Entertainment System (With SONY Am/Fm/Cd/Sync/Touchscreen Display) -- (Except Electric)
- Specifications
- Description And Operation
- Information and Entertainment System - Component Location
- Information and Entertainment System - Overview
- Information and Entertainment System - System Operation and Component Description
- System Operation
- System Diagram - Vehicle Built Before July 8, 2013
- System Diagram - Vehicle Built On Or After July 8, 2013
- Network Message Chart
- Module Network Input Messages - ACM
- Module Network Input Messages - Accessory Protocol Interface Module (APIM)
- Module Network Input Messages - Audio Digital Signal Processing (DSP) Module
- Module Network Input Messages - Front Controls Interface Module (FCIM)
- Module Network Input Messages - Global Positioning System Module (GPSM)
- Module Network Input Messages - Instrument Panel Cluster (IPC)
- Accessory Delay Feature
- AM/FM Radio
- APIM Programming
- Audible Prompts
- Audio Extended Play
- Battery Load Shed
- Bluetooth Mode
- Composite Audio-Video Input Mode
- Digital Signal Processing (DSP)
- HD Radio®
- MyKey® Audio Operation
- Navigation
- Satellite Radio
- SD (Secure Digital) Card Mode
- SIRIUS® Data Services
- Speed Compensated Volume
- Steering Wheel Switch Function - Vehicles Built Before July 8, 2013
- Steering Wheel Switch Function - Vehicles Built On OR Before July 8, 2013
- SYNC® System
- USB Mode
- Voice Recognition
- Component Description
- System Operation
- Diagnosis And Testing
- Information and Entertainment System
- DTC Chart: ACM - Sony Sound
- ACM DTC Chart - Sony Sound
- DTC Chart: APIM - Sony Sound
- APIM DTC Chart - Sony Sound
- DTC Chart: Audio DSP Module - Sony Sound
- DSP DTC Chart - Sony Sound
- DTC Chart: FCIM - Sony Sound
- FCIM DTC Chart - Sony Sound
- DTC Chart: GPSM - Sony Sound
- GPSM DTC Chart - Sony Sound
- DTC Chart: IPC - Sony Sound
- DTC Chart - IPC - Sony Sound
- Symptom Charts
- Pinpoint Tests
- PINPOINT TEST A: Poor Reception - AM - FM
- PINPOINT TEST B: The Satellite Radio Is Inoperative, Has Poor Reception, or No Sound
- PINPOINT TEST C: The SIRIUS® Data Services Are Not Available
- PINPOINT TEST D: The Speed Compensated Volume Does Not Operate Correctly
- PINPOINT TEST E: Poor Sound Quality Or Distorted Sound From One Or More Speakers (Not All Speakers)
- PINPOINT TEST F: No Sound From All Speakers
- PINPOINT TEST G: The LF Door Speaker Is Inoperative
- PINPOINT TEST H: The LF Door Tweeter Speaker Is Inoperative
- PINPOINT TEST I: The Instrument Panel Speaker Is Inoperative
- PINPOINT TEST J: The RF Door Speaker Is Inoperative
- PINPOINT TEST K: The RF Door Tweeter Speaker Is Inoperative
- PINPOINT TEST L: The RR Door Speaker Is Inoperative
- PINPOINT TEST M: The RR Door Tweeter Speaker Is Inoperative
- PINPOINT TEST N: The Subwoofer Speaker Is Inoperative
- PINPOINT TEST O: The LR Door Speaker Is Inoperative
- PINPOINT TEST P: The LR Door Tweeter Speaker Is Inoperative
- PINPOINT TEST Q: No Sound From All SYNC® Audio Sources (Bluetooth, USB, Secure Digital (SD) Card, RCA Jacks)
- PINPOINT TEST R: The SYNC® System Voice Or Tone Prompts, Text-To-Speech (TTS) Feature, Or Ringtones Are Inoperative Or Do Not Operate Correctly
- PINPOINT TEST S: Services Features Are Inoperative Or Inaccurate (Traffic, Directions, And Information)
- PINPOINT TEST T: The Voice Recognition Is Inoperative or Does Not Operate Correctly
- PINPOINT TEST U: All Media Hub Functions Are Inoperative
- PINPOINT TEST V: The USB Port Is Inoperative Or Does Not Operate Correctly
- PINPOINT TEST W: The Secure Digital (SD) Card Slot Is Inoperative
- PINPOINT TEST X: The RCA Jacks Are Inoperative Or Have Poor Sound Quality
- PINPOINT TEST Y: Unable To Pair Bluetooth Device Or The Bluetooth Functionality Is Inoperative
- PINPOINT TEST Z: The RH Lower Steering Wheel Controls Are Inoperative Or Do Not Operate Correctly - Vehicles Built Before July 8, 2013
- PINPOINT TEST AA: The RH Upper Steering Wheel Controls Are Inoperative Or Do Not Operate Correctly
- PINPOINT TEST AB: The Audio System Does Not Operate Correctly From The FCIM
- PINPOINT TEST AC: The FDIM Touchscreen Is Inoperative Or Does Not Operate Correctly
- Navigation Is Inoperative
- PINPOINT TEST AD: Visual Inspection and Diagnostic Pre-check
- Pinpoint Test AE: U0140:00
- Pinpoint Test AF: U0151:00
- Pinpoint Test Ag: U0155:00
- Pinpoint Test Ah: U016A:00
- Pinpoint Test Ai: U0184:00
- Pinpoint Test AJ: U0238:00
- Pinpoint Test AK: U0253:00
- Pinpoint Test Al: U0256:00
- Pinpoint Test Am: U3003:16
- Pinpoint Test An: U3003:17
- PINPOINT TEST AO: The Clock Does Not Operate Properly
- Information and Entertainment System
- General Procedures
- Removal And Installation
- SYNC Module [APIM]
- SYNC Module [APIM] to Universal Serial Bus (USB) Port Cable
- Audio Unit Antenna
- Audio Unit Antenna Cable
- Front Controls Interface Module (FCIM)
- Front Display Interface Module (FDIM)
- Front Door Speaker
- Front Door Tweeter Speaker
- Global Positioning System Module (GPSM)
- Instrument Panel Center Speaker
- Media Hub
- Rear Door Speaker
- Rear Door Tweeter Speaker
- Subwoofer Speaker
- Microphone - Vehicles With: SYNC
- Audio Front Control Module (ACM)
- Audio Digital Signal Processing (DSP) Module
Factory Service Tools
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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