2013 Ford C-Max EnergiFACTORY OEM SERVICE PROCEDURE

Transmission Strategy Download: Configuration

WARNING: Before beginning any service procedure, refer to HEALTH AND SAFETY PRECAUTIONS . Failure to follow this instruction may result in serious personal injury.
  1. Refer to: HEALTH AND SAFETY PRECAUTIONS .
  2. Using the scan tool, enter the transmission 11-digit identification and 13-digit strategy recorded from the transmission tag.
  3. NOTE: If the transmission strategy information is not correct, transmission driveability concerns can occur.

    The scan tool verifies the numbers entered are valid and will display a message if the information is not valid. The scan tool will check to verify the file is present on the scan tool. If the file is present, the technician may proceed with downloading the file to the TCM. If the file is not present, the scan tool will need to be connected to the PTS  server to download the file onto the scan tool.

  4. Verify the file is present on the scan tool. If the file is present, go to Step  9. If the file is not present, continue with this procedure.
  5. Connect the scan tool to the Professional Technicians Society (PTS) server.
  6. Follow the instructions on the network to download the strategy file to the scan tool.
  7. If the scan tool cannot connect to the PTS server, download the file from www.motorcraft.com. If the scan tool cannot download a strategy from the web site, a partial strategy will automatically be downloaded.
  8. Reconnect the scan tool to the vehicle.
  9. Follow the instructions displayed on the scan tool.
  10. NOTE:
    • The scan tool will automatically download the strategy file to the TCM  . The scan tool will display a message when it is finished downloading the data that states that the file was downloaded successfully.
    1. 13 digit transmission strategy
    2. 11 digit transmission identification
      G08408351Courtesy of FORD MOTOR CO.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.