2012 Ford Explorer Base, 2.0 9FACTORY OEM SERVICE PROCEDURE

Audio Control Module (ACM)

DTC Description Action
B1A01:01 Speaker #1: General Electrical Failure GO to PINPOINT TEST G.
B1A01:11 Speaker #1: Circuit Short To Ground GO to PINPOINT TEST G.
B1A01:12 Speaker #1: Circuit Short To Battery GO to PINPOINT TEST G.
B1A01:13 Speaker #1: Circuit Open GO to PINPOINT TEST G.
B1A02:01 Speaker #2: General Electrical Failure GO to PINPOINT TEST I.
B1A02:11 Speaker #2: Circuit Short To Ground GO to PINPOINT TEST I.
B1A02:12 Speaker #2: Circuit Short To Battery GO to PINPOINT TEST I.
B1A02:13 Speaker #2: Circuit Open GO to PINPOINT TEST I.
B1A03:01 Speaker #3: General Electrical Failure GO to PINPOINT TEST J.
B1A03:11 Speaker #3: Circuit Short To Ground GO to PINPOINT TEST J.
B1A03:12 Speaker #3: Circuit Short To Battery GO to PINPOINT TEST J.
B1A03:13 Speaker #3: Circuit Open GO to PINPOINT TEST J.
B1A04:01 Speaker #4: General Electrical Failure GO to PINPOINT TEST M.
B1A04:11 Speaker #4: Circuit Short To Ground GO to PINPOINT TEST M.
B1A04:12 Speaker #4: Circuit Short To Battery GO to PINPOINT TEST M.
B1A04:13 Speaker #4: Circuit Open GO to PINPOINT TEST M.
B1A56:21 Antenna: Signal Amplitude < Minimum GO to PINPOINT TEST A.
B1A89:11 Satellite Antenna: Circuit Short To Ground GO to PINPOINT TEST B.
B1A89:13 Satellite Antenna: Circuit Open GO to PINPOINT TEST B.
B1D19:49 Compact Disc Unit: Internal Electronic Failure CLEAR the DTC  . REPEAT the self-test. If DTC  B1D19:49 is retrieved again, INSTALL a new ACM  . Refer to AUDIO CONTROL MODULE (ACM) .
U0155:00 Lost Communication With IPC  Control Module: No Subject Type Information GO to PINPOINT TEST AA.
U0253:00 Lost Communication With Accessory Protocol Interface Module: No Sub Type Information GO to PINPOINT TEST AD.
U0256:00 Lost Communication With Front Controls Interface Module "A": No Sub Type Information GO to PINPOINT TEST AE.
U201A:51 Control Module Main Calibration Data: Not Programmed
  • This DTC  sets due to incomplete or incorrect PMI  procedures. CHECK the vehicle service history for recent service actions related to the ACM  .
  • If there have been recent service actions with the ACM  , REPEAT/PERFORM the PMI  procedure as directed by the diagnostic scan tool. REFER to PROGRAMMABLE MODULE INSTALLATION (PMI) .
  • If there have been no recent service actions, INSTALL a new ACM  to correct the failure to retain configuration data. REFER to AUDIO CONTROL MODULE (ACM) .
U2100:00 Initial Configuration Not Complete: No Sub Type Information
  • This DTC  sets due to incomplete or incorrect PMI  procedures. CHECK the vehicle service history for recent service actions related to the ACM  .
  • If there have been recent service actions with the ACM  , REPEAT/PERFORM the PMI  procedure as directed by the diagnostic scan tool. REFER to PROGRAMMABLE MODULE INSTALLATION (PMI) .
  • If there have been no recent service actions, INSTALL a new ACM  to correct the failure to retain configuration data. REFER to AUDIO CONTROL MODULE (ACM) .
U2101:00 Control Module Configuration Incompatible: No Sub Type Information
  • This DTC  sets due to incomplete or incorrect PMI  procedures. CHECK the vehicle service history for recent service actions related to the ACM  .
  • If there have been recent service actions with the ACM  , REPEAT/PERFORM the PMI  procedure as directed by the diagnostic scan tool. REFER to PROGRAMMABLE MODULE INSTALLATION (PMI) .
  • If there have been no recent service actions, INSTALL a new ACM  to correct the failure to retain configuration data. REFER to AUDIO CONTROL MODULE (ACM) .
U3000:41 Control Module: General Checksum Failure CLEAR the DTC  . REPEAT the self-test. If DTC  U3000:41 is retrieved again, INSTALL a new ACM  . REFER to AUDIO CONTROL MODULE (ACM) .
U3000:42 Control Module: General Memory Failure CLEAR the DTC  . REPEAT the self-test. If DTC  U3000:42 is retrieved again, INSTALL a new ACM  . REFER to AUDIO CONTROL MODULE (ACM) .
U3000:96 Control Module: Component Internal Failure GO to PINPOINT TEST B.
U3003:16 Battery Voltage: Circuit Voltage Below Threshold GO to PINPOINT TEST AF.
U3003:17 Battery Voltage: Circuit Voltage Above Threshold GO to PINPOINT TEST AG.
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.