Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2011 Ford Explorer FWD V6-3.5LFACTORY OEM SERVICE PROCEDURE
Engine Controls/ABS - Pull To Right On Acceleration
TSB 11-11-7
11/10/11
PULL/DRIFT RIGHT ON ACCELERATION - 3.5L
ENGINE AND FRONT WHEEL DRIVE (FWD) ONLY -
BUILT ON OR BEFORE 10/20/2011
FORD:
2011 Explorer
ISSUE
Some 2011-2012 Explorer FWD vehicles equipped with a 3.5L engine and built on or before 10/20/2011 may exhibit a pull/drift right on low speed acceleration.
ACTION
Follow the service procedure to correct the concern.
SERVICE PROCEDURE
1. Reprogram the Powertrain Control Module (PCM) to the latest calibration using IDS release 75.05 and higher or 76.01 and higher. This new calibration is not included in the VCM 2011.11 DVD. Calibration files may also be obtained at the website.
2. Reprogram the Anti-Lock Brake System (ABS) module.
NOTE
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
111107A 2011 Explorer 3.5L FWD: 0.3 Hr.
Reprogram The PCM, And
Anti Lock Brake Modules
(Do Not Use With Any
Other Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
Disclaimer
11/10/11
PULL/DRIFT RIGHT ON ACCELERATION - 3.5L
ENGINE AND FRONT WHEEL DRIVE (FWD) ONLY -
BUILT ON OR BEFORE 10/20/2011
FORD:
2011 Explorer
ISSUE
Some 2011-2012 Explorer FWD vehicles equipped with a 3.5L engine and built on or before 10/20/2011 may exhibit a pull/drift right on low speed acceleration.
ACTION
Follow the service procedure to correct the concern.
SERVICE PROCEDURE
1. Reprogram the Powertrain Control Module (PCM) to the latest calibration using IDS release 75.05 and higher or 76.01 and higher. This new calibration is not included in the VCM 2011.11 DVD. Calibration files may also be obtained at the website.
2. Reprogram the Anti-Lock Brake System (ABS) module.
NOTE
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
111107A 2011 Explorer 3.5L FWD: 0.3 Hr.
Reprogram The PCM, And
Anti Lock Brake Modules
(Do Not Use With Any
Other Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
Disclaimer
Factory Service Tools
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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