Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2011 Ford Edge AWD V6-3.7LFACTORY OEM SERVICE PROCEDURE
Keyless Entry - Unable To Unlock Doors
TSB 11-4-14
04/27/11
IKT OR IA - INABILITY TO UNLOCK DOOR -
POSSIBLY INTERMITTENT - BUILT BETWEEN
7/1/2010 AND 1/26/2011
FORD:
2011 Edge, Explorer, F-150, F-250, F-350, F-450, F-550
LINCOLN:
2011 MKX
ISSUE
Some 2011 F-150, F-Super Duty, Edge, Explorer and MKX vehicles built between 7/1/2010 and 1/26/2011, may exhibit an inability to unlock the door(s) using the integrated keyhead transmitter (IKT) or intelligent access (IA) key. This condition may be intermittent.
ACTION
Follow the Service Procedure to correct the condition.
SERVICE PROCEDURE
1. Follow updated Workshop Manual (WSM), Section 501-14 for tire pressure monitor (TPM) diagnostics in the Remote Keyless Entry system.
2. If diagnostic routine leads to replacement of TPM module, follow WSM Section 204-04 for removal and installation of 1PM module.
NOTE
SUSPECT PARTS HAVE BEEN REMOVED FROM SERVICE STOCK. REPLACE WITH EXISTING SERVICE STOCK.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
MT110414 Use SLIS Operations If Actual
Available; Claim Additional Time
Diagnosis Or Labor
Performed As Actual Time.
DEALER CODING
CONDITION
BASIC PART NO. CODE
15K602 01
Disclaimer
04/27/11
IKT OR IA - INABILITY TO UNLOCK DOOR -
POSSIBLY INTERMITTENT - BUILT BETWEEN
7/1/2010 AND 1/26/2011
FORD:
2011 Edge, Explorer, F-150, F-250, F-350, F-450, F-550
LINCOLN:
2011 MKX
ISSUE
Some 2011 F-150, F-Super Duty, Edge, Explorer and MKX vehicles built between 7/1/2010 and 1/26/2011, may exhibit an inability to unlock the door(s) using the integrated keyhead transmitter (IKT) or intelligent access (IA) key. This condition may be intermittent.
ACTION
Follow the Service Procedure to correct the condition.
SERVICE PROCEDURE
1. Follow updated Workshop Manual (WSM), Section 501-14 for tire pressure monitor (TPM) diagnostics in the Remote Keyless Entry system.
2. If diagnostic routine leads to replacement of TPM module, follow WSM Section 204-04 for removal and installation of 1PM module.
NOTE
SUSPECT PARTS HAVE BEEN REMOVED FROM SERVICE STOCK. REPLACE WITH EXISTING SERVICE STOCK.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
MT110414 Use SLIS Operations If Actual
Available; Claim Additional Time
Diagnosis Or Labor
Performed As Actual Time.
DEALER CODING
CONDITION
BASIC PART NO. CODE
15K602 01
Disclaimer
Factory Service Tools
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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