Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2004 Ford Escape 2.0 BFACTORY OEM SERVICE PROCEDURE
Entertainment System
ENTERTAINMENT SYSTEM (AUDIO UNIT) DIAGNOSTIC TROUBLE CODE (DTC) LIST
| DTC | Description | Perform Test |
|---|---|---|
| B1342 | ECU is Defective | CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. If DTC B1342 is retrieved again REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. |
| B2401 | Audio Tape Deck Mechanism Fault | VERIFY that no cassette is inserted in the audio unit. CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. If DTC B2401 is retrieved again REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. |
| B2402 | Audio Compact Disc/Disc Jockey Thermal Shutdown Fault | Not applicable. Vehicle is not equipped with a CD/DJ player. CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. |
| B2403 | Audio Compact Disc/Disc Jockey Internal Fault | Not applicable. Vehicle is not equipped with a CD/DJ player. CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. |
| B2404 | Audio Steering Wheel Switch Circuit Fault | Not applicable. Vehicle is not equipped with steering wheel controls. CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. |
| B2405 | Audio Single-Disc CD Player Thermal Shutdown Fault | Not applicable if CDX6. CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. If DTC B2405 is retrieved again REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. |
| B2406 | Audio Single-Disc CD Player Internal Fault | Not applicable if CDX6. CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. If DTC B2406 is retrieved again REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation. |
| U2003 | Audio Compact Disc/Disc Jockey is Not Responding | Not applicable. Vehicle is not equipped with a CD/DJ player. CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. |
| U2005 | Audio Rear Audio Control Panel (RACP) Unit is Not Responding | U2005 is retrieved if RACP is not present, disconnected or inoperative. Not applicable. Vehicle is not equipped with a RACP. CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. |
| U2008 | Cellular Phone Communication Fault. | Not applicable. Vehicle is not equipped with a cellular phone. CLEAR and DOCUMENT the DTCs. CARRY OUT the self-test. |
| U2014 | Audio Subwoofer Unit is Not Responding | Go to PINPOINT TEST H . |
Factory Service Tools
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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