2003 Ford Windstar BaseFACTORY OEM SERVICE PROCEDURE

Symptom Chart

SYMPTOM CHART

Condition Possible Sources Action
No communication with the instrument cluster module (ICM)
  • Central junction box (CJB) fuses:
    • 9 (10A).
    • 16 (10A).
    • 28 (10A).
  • Circuitry.
  • Instrument cluster.
 REFER to INSTRUMENT CLUSTER .
The safety belt warning chime is inoperative
  • Circuitry.
  • Driver safety belt switch.
  • Instrument cluster.
 Go To PINPOINT TEST A  .
The belt minder feature does not operate correctly
  • Circuitry.
  • Driver safety belt switch.
  • Instrument cluster.
 Go To PINPOINT TEST A  .
The key-in-ignition chime is inoperative
  • Circuitry.
  • Key-in-ignition switch.
  • Instrument cluster.
 Go To PINPOINT TEST B  .
The door ajar chime is inoperative
  • Circuitry.
  • Door ajar switch(es).
  • Instrument cluster.
 Go To PINPOINT TEST C  .
All the chimes are inoperative
  • Instrument cluster.
 INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER . CLEAR the DTCs. REPEAT the self-test.
The headlamp on reminder chime is inoperative
  • Circuitry.
  • Headlamp switch.
  • Key-in-ignition switch.
  • Instrument cluster.
 Go To PINPOINT TEST D  .
The chime sounds when the driver door is ajar (no key in ignition and headlamps off)
  • Circuitry.
  • Headlamp switch.
  • Key-in-ignition switch.
  • Instrument cluster.
 Go To PINPOINT TEST E  .
The air bag chime is inoperative
  • Circuitry.
  • Restraint control module (RCM).
  • Instrument cluster.
 Go To PINPOINT TEST F  .
The message center warning chime is inoperative
  • Instrument cluster.
  • Message center module.
 INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER . CLEAR the DTCs. REPEAT the self-test.
The message center switch tone chime is inoperative
  • Instrument cluster.
  • Message center module.
 Go To PINPOINT TEST G  .
The turn signal warning chime is inoperative
  • Circuitry.
  • Instrument cluster.
 Go To PINPOINT TEST H  .
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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