Campaign - PCM Replacement

February 9, 1995

TO: All Ford and Lincoln-Mercury Dealers

This Mailgram announces a DELIVERY HOLD and SERVICE PROGRAM 95B60 for certain 1995 Model Explorers built at the Louisville Assembly Plant January 10, through 12, 1995, Taurus and Sable cars built at the Atlanta Assembly Plant January 5 through, 1995 and the Chicago Assembly Plant January 5 through 11, 1995.

Some of these vehicles have been built and shipped with powertrain control (PCM) modules which may not function properly, causing varying degrees of engine rough idle, hesitation and reduction of power.

Dealers are instructed to hold, do not demonstrate or deliver the affected vehicles until the following service instructions are performed.

SERVICE TO BE PROVIDED

1. A VIN listing of affected vehicles for your dealership is included with this mailgram. You must verify each vehicle with the listing or with OASIS before providing this service.

2. Locate the PCM "tear-tag" to determine the module "catch-word and build-date" code.

Explorers - the tag is located on the bulkhead next to the module main connector.

Taurus/Sable - the tag is located on the rear surface of the driver - side door.

The "catch-word and build-date" tear-tag codes must be exactly as follows:

VEHICLE PCM CATCH-WORD PCM BUILD-DATE CODE

Explorer 4.0L
Federal and Canada "FIG1" "5A04"

Taurus/Sable 3.0L
Federal and Canada "MXX0" "5A04 thru 5A11"

Taurus/Sable 3.0L
California "SQE0" "5A06 thru 5A11"

Taurus 3.8L Police "Z4Y0" "5A08 thru 5A10"

If the codes match, replace the module. Refer to Section 03-14-14 of the 1995 Taurus/Sable Service Repair Manual or Section 03-14-10 of the 1995 Explorer Service Repair Manual.

If the codes on the tag do not match, perform Step # 4.

3. Replacement PCM Part Numbers:

For Explorers, use part F5TZ-12A650-ARC

For Taurus and Sable with Federal or Canadian 3.0L engines use part number F5DZ-12A650-FA, for California vehicles use F5DZ-12A650-HA. For Taurus Police with 3.8L engines, use F44Y-12A650-CA.

4. Obtain, prepare and attach an Authorized Modifications label (available as part number FCS-8262 on DOES II). Write on the label "PCM Inspected/Replaced", authority, "Mailgram Dated 02/09/95", your P & A Code and the date of service.

LABOR ALLOWANCES

Inspect PCM for Catch-Word and Build-Date Codes:

Labor Time - 0.2 Hrs.

Inspect PCM for Catch-Word and Build-Date Codes and Replace the PCM:

Labor Time - 0.3 Hrs.


CLAIM PROCEDURE FOR DEALERS NOT ON ACES II PILOT

Use Form 1863 and enter using DWE.

* Inspect PCM for Catch-Word and Build-Date Codes:

Program Code - 95B60
Causal Part Number - 12A650
Condition Code - 79
Labor Operation - B60A
Customer Concern Code - N99

* Inspect PCM for Catch-Word and Build-Date Codes and Replace the PCM:

Program Code - 95B60
Causal Part Number - 12A650
Condition Code - 79
Labor Operation - B60B
Customer Concern Code - N99

CLAIM PROCEDURE FOR DEALERS ON ACES II PILOT

Submit using DWE

* Inspect PCM for Catch-Word and Build-Date Codes:

Program Code - 95B60
Labor Operation - B60A

* Inspect PCM for Catch-Word and Build-Date Codes and Replace the PCM:

Program Code - 95B60
Labor Operation - B60B

PARTS RETURN

An FCS-700 Parts Disposition Tag will be issued to return the removed PCM's Ship prepaid freight to the address on the reverse of the tag. Refer to the part return section shipping procedure in Section 7.0, of the Warranty and Policy Manual.

J.P. King
Manager
Vehicle Service and Programs

95B60