2021 Dodge and Ram ProMaster 2500FACTORY OEM SERVICE PROCEDURE

Steering System: Column: Inspection

Inspect the column for damage any time the driver airbag has deployed.

GC0082300Courtesy of CHRYSLER GROUP, LLC

Lower the steering column from its mount and inspect the column collapse feature. If the rearmost rivets (1) have dislodged from top of their mounting pads (2), into the mounting bracket slots, the column must be replaced. NO attempt should be made to return the rivets to the top of the pads.Β 

If any physical damage or stress cracks are present on the column, the column must be replaced.

Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.