2021 Dodge and Ram ProMaster 2500FACTORY OEM SERVICE PROCEDURE

Module, Fleet Telematics (FTM)

DIAGNOSTIC CODE INDEX

DTC Description
B1560-11 CELLULAR ANTENNA 1-CIRCUIT SHORT TO GROUND
B1560-13 CELLULAR ANTENNA 1-CIRCUIT OPEN
B1562-11 GPS ANTENNA-CIRCUIT SHORT TO GROUND
B1562-13 GPS ANTENNA-CIRCUIT OPEN
B210D-16 BATTERY VOLTAGE LOW - CIRCUIT BELOW THRESHOLD
B210E-17 BATTERY VOLTAGE HIGH - CIRCUIT VOLTAGE ABOVE THRESHOLD
B2206-00 CURRENT VIN MISSING / MISMATCH
B222C-00 VEHICLE CONFIGURATION NOT PROGRAMMED
U0001-00 CAN C BUS - NO SUBTYPE INFORMATION
U0002-00 CAN C BUS OFF PERFORMANCE - NO SUBTYPE INFORMATION
U0010-00 CAN INTERIOR BUS-NO SUBTYPE INFORMATION-NEW
U0011-00 CAN INTERIOR BUS OFF PERFORMANCE-NO SUBTYPE INFORMATION-NEW
Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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