2021 Dodge and Ram ProMaster 1500FACTORY OEM SERVICE PROCEDURE

DTC Index: HVAC

DIAGNOSTIC CODE INDEX

DTC Description
B1902-11 FRONT MODE DOOR 1 ACTUATOR CONTROL-CIRCUIT SHORT TO GROUND
B1902-12 FRONT MODE DOOR 1 ACTUATOR CONTROL-CIRCUIT SHORT TO BATTERY
B1902-77 FRONT MODE DOOR 1 CONTROL-COMMANDED POSITION NOT REACHABLE
B1906-11 MAIN LEFT TEMPERATURE DOOR 1 ACTUATOR CONTROL-CIRCUIT SHORT TO GROUND
B1906-12 MAIN LEFT TEMPERATURE DOOR 1 ACTUATOR CONTROL-CIRCUIT SHORT TO BATTERY OR OPEN
B1906-77 MAIN LEFT TEMPERATURE DOOR 1-COMMANDED POSITION NOT REACHABLE
B1909-11 RECIRCULATION DOOR CONTROL-CIRCUIT SHORT TO GROUND
B1909-12 RECIRCULATION DOOR CONTROL-CIRCUIT SHORT TO BATTERY
B1909-77 RECIRCULATION DOOR-COMMANDED POSITION NOT REACHABLE
B1919-11 FRONT BLOWER MOTOR CONTROL-CIRCUIT SHORT TO GROUND
B1919-12 BLOWER MODULE - CIRCUIT SHORT TO BATTERY
B1919-14 FRONT BLOWER MOTOR CONTROL-CIRCUIT SHORT TO GROUND OR OPEN
B1919-15 FRONT BLOWER MOTOR CONTROL-CIRCUIT SHORT TO BATTERY OR OPEN
B1923-42 HVAC-GENERAL MEMORY FAILURE
B1924-49 CONTROL HEAD-INTERNAL ELECTRONIC
B1931-11 PTC LOWPOWER RELAY DRIVING COMMAND-CIRCUIT SHORT TO GROUND
B1931-15 PTC LOW POWER RELAY DRIVING COMMAND-CIRCUIT SHORT TO BATTERY OR OPEN
B1932-11 PTC HIGH POWER RELAY DRIVING COMMAND-CIRCUIT SHORT TO GROUND
B1932-15 PTC HIGH POWER RELAY DRIVING COMMAND-CIRCUIT SHORT TO BATTERY OR OPEN
B1936-11 REAR BLOWER MOTOR CONTROL-CIRCUIT SHORT TO GROUND
B1936-14 REAR BLOWER MOTOR CONTROL - CIRCUIT SHORT TO GROUND OR OPEN
B1936-15 REAR BLOWER MOTOR CONTROL-CIRCUIT SHORT TO BATTERY OR OPEN
U0019-87 B CAN - MISSING MESSAGE
U0019-88 B CAN - BUS OFF
U1700-86 IMPLAUSIBLE DATA RECEIVED FROM BCM
U1700-87 BODY CONTROL MODULE - BCM - ABSENT
U1701-86 IMPLAUSIBLE DATA RECEIVED FROM PCM
U1701-87 LOST COMMUNICATION WITH PCM
U1703-86 IMPLAUSIBLE-DATA-RECEIVED-FROM-IPC
U1703-87 LOST-COMMUNICATION-WITH-IPC
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.