Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2017 Dodge and Ram Viper BaseFACTORY OEM SERVICE PROCEDURE
Diagnostic Pre-Test
- Before attempting to repair the Occupant Restraint Controller (ORC), Occupant Classification Module (OCM) or any restraint system component, technicians should be familiar with and fully understand the system operation. Refer to DESCRIPTION and OPERATION for complete details. The following should be used as a checklist to be completed in its entirety prior to referencing specific restraints diagnostic procedures.
- FOLLOW THE BASIC OUTLINE SET FORTH IN THE SIX-STEP TROUBLESHOOTING PROCEDURE
- Verification of complaint.
- Verification of any related symptoms.
- Symptom analysis.
- Problem isolation.
- Repair of isolated problem.
- Verification of proper operation.
- TAKE INTO ACCOUNT CURRENT VEHICLE CONDITION, REPAIR HISTORY AND TECHNICAL SERVICE BULLETINS (TSB)
- Verify there are no outward signs of vehicle damage or effects from a collision that could impact the proper operation of the restraints system. Check for aftermarket vehicle accessories that may have been installed improperly or could interfere with the system
- Check the vehicle repair history for repairs that may relate to the current condition.
- Perform a check of the current Technical Service Bulletins (TSB) for the restraints system related to the customer concern. If a TSB applies, follow the procedure outlined in the TSB.
- DIAGNOSE ONLY THOSE FAILURES THAT ARE ACTIVE AND CAN BE REPRODUCED
- Check the control module central to the subsystem that exhibits the condition for the active Diagnostic Trouble Code (DTC).
- For ORC intermittent failures that are not active at the time of vehicle inspection, refer to RESTRAINTS-SYSTEM-INTERMITTENT-TEST and document the event on the repair order. .
- For OCM intermittent failures that are not active at the time of vehicle inspection, refer to RESTRAINTS SYSTEM INTERMITTENT TEST and document the event on the repair order.
- ADDRESS ACTIVE DIAGNOSTIC TROUBLE CODES (DTC) IN THE CORRECT ORDER
- Low/High voltage and serial data loss of communication codes.
- Module internal failure and configuration mismatch codes.
- Circuit specific DTC failures.
- Should the malfunction still be present after conducting this pre-diagnostic procedure, technicians should continue to the appropriate DTC procedure or symptom diagnostic.
Was the pre-test reviewed and is the DTC still present?
Yes
- For ORC diagnostic procedures, refer to DIAGNOSTIC CODE INDEX and for the OCM diagnostic procedures, refer to DIAGNOSTIC CODE INDEX .
No
- Test Complete.
Factory Service Tools
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.