Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Diagnostic Test
- 1) VERIFY DTC IS ACTIVE NOTE: Ensure the IOD fuse is installed and battery voltage is between 10 and 16 volts before proceeding.
With the scan tool, read active DTCs.
Is this DTC active?
Yes
- Go To 2).
No
- Refer to the Stored Lost Communication test procedure. Refer to DIAGNOSTIC CODE INDEX .
- 2) CHECK FOR ANY OF THE FOLLOWING ACTIVE DTCS
With the scan tool, read active DTCs from all modules.
NOTE: Check for FCM configuration, CAN B or C hardware electrical, VIN Missing/Mismatch, battery or ignition related DTCs.Does the scan tool display any active DTCs to the conditions listed above?
Yes
- Diagnose and repair the DTC. Refer to DIAGNOSTIC CODE INDEX .
No
- Go To 3).
- 3) VERIFY THAT THE ITM IS ACTIVE ON THE BUS
Turn the ignition on.
With the scan tool, select ECU View.
Verify that the ITM is active on the bus.
Is the ITM active on the bus?
Yes
- Go To 4).
No
- Refer to the No Response test procedure. Refer to DIAGNOSTIC CODE INDEX .
- 4) CHECK FOR ADDITIONAL COMMUNICATION RELATED DTCS
With the scan tool, select Network View and select Advanced.
Is there more than one module with active DTCs "Logged Against" the ITM?
Yes
- Replace/update the Intrusion Transceiver Control Module in accordance with the service information.
- Perform BODY VERIFICATION TEST - VER 1.(Refer to BODY VERIFICATION TEST - VER 1) .
No
- Replace/update the module that set the DTC in accordance with the service information
- Perform the appropriate VERIFICATION TEST.
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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