2003 Dodge and Ram ViperFACTORY OEM SERVICE PROCEDURE

Smart Glass Feature

The Smart Glass feature of the power window system drops the window 10 mm when the doors are unlatched. This allows the window glass to clear the weather strip that the glass seals in.

The distance the windows drop is based on the learned "up stop" of the window. Each power window motor has a Hall effect switch that the Body Control Module (BCM) uses to monitor window movement. When the window stops moving while the switch is still being pressed, it memorizes this position as the "up stop" and calculates the window drop from this position. The Hall effect switch is also used by the BCM to shut off electrical current to each power window motor when it has stopped moving.

Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Disclosure: Verified tool recommendations may earn an affiliate commission at no cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.