2002 Chrysler Voyager ECFACTORY OEM SERVICE PROCEDURE

Incomplete Power Close - Time Out

NOTE: After making any repairs, perform BODY VERIFICATION TESTΒ  under VERIFICATION TESTS.
  1. Using scan tool, record and erase DTCs. Turn ignition off. Wait 10 seconds. Turn ignition on. Operate power liftgate several times from full open to full closed position if possible. Recheck for DTCs. If INCOMPLETE POWER CLOSE - TIME OUT resets, go to next step. If INCOMPLETE POWER CLOSE - TIME OUT does not reset, system is operating properly at this time. Check for intermittent poor connections or faulty circuits.
  2. Visually inspect liftgate for proper alignment, damaged strikers, damaged latches or obstructions. Repair as necessary. If possible, check operation of liftgate on a known-good vehicle. If liftgate effort is excessive, diagnose power liftgate by symptom. See TROUBLE SHOOTING in POWER SLIDING DOORS & LIFTGATE article. If liftgate effort is not excessive, replace power liftgate motor. See LIFTGATE MOTOR under REMOVAL & INSTALLATION in POWER SLIDING DOORS & LIFTGATE article.
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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