2000 Chrysler Intrepid BaseFACTORY OEM SERVICE PROCEDURE

OTIS Screen Displays FAIL

WARNING: This page is about a different car, the 2002 Dodge Intrepid, 2002 Chrysler Intrepid, 2002 Chrysler Concorde, and 2002 Chrysler 300M. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: After making any repairs, perform BODY VERIFICATION TESTΒ  under VERIFICATION TESTS.

Possible Causes:

  • OTIS Screen Displays "FAIL"

Testing

  1. Turn ignition off. Connect scan tool to Data Link Connector (DLC). Turn ignition on. Using scan tool, perform AUTO SELF-TEST while observing Overhead Travel Information System (OTIS) display. If OTIS displays FAIL, replace OTIS module. See OVERHEAD CONSOLES - CONCORDE, INTREPID & 300M article. If OTIS does not display FAIL, fault may be intermittent. Check related wiring and connectors for poor connections or damage to wiring harness. See WIRING DIAGRAMSΒ  . Repair any problems found as necessary. If no problems are found, check if any Technical Service Bulletins (TSBs) apply to vehicle. If no TSBs apply, test is complete.
Factory Service Tools

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Disclosure: Verified tool recommendations may earn an affiliate commission at no cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

Rather have a pro handle this?

A certified mobile mechanic comes to your home or office. They bring the tools, you stay comfortable. No tow truck, no waiting room, no surprises.

Comes to youSame-day available12-month warranty
Get a Free Quote

No obligation. See pricing before you book.