2015 Chevrolet Captiva Sport LTZFACTORY OEM SERVICE PROCEDURE

Circuit/System Verification

  1. Verify the OnStar Ā® voice recognition system is operating normally.
    • If the OnStar Ā® voice recognition system is operating normally.Ā 
  2. Ignition ON, radio ON.
    3. NOTE:

    Refer to the Navigation System Owners Manual for voice recognition use and commands.

  3. Begin voice recognition for the radio and clearly speak one of the available commands.
  4. Verify the infotainment system responds correctly to the command.
    • If the infotainment system does not respond correctly to the command.Ā 
    1. Clearly speak a different command.
    2. Verify the infotainment system responds correctly to the command.
      • If the infotainment system responds correctly to the command.
    3. Refer to the navigation system owners manual for hints on speaking commands.
    • If the infotainment system responds correctly to the command.Ā 
  5. All OK
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • ā€¢ You smell fuel, burning insulation, or see smoke.
  • ā€¢ Brakes feel soft, pull hard to one side, or make grinding noises.
  • ā€¢ The engine overheats, stalls repeatedly, or misfires under load.
  • ā€¢ You are missing required tools, torque specs, or safe lifting equipment.
  • ā€¢ You are not confident in the next step or safety outcome.

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