2013 Chevrolet Traverse LTZ, FWDFACTORY OEM SERVICE PROCEDURE

Circuit/System Verification

    IMPORTANT:

    Center the balance and fade adjustment on the radio. If adjustment of the fade and balance eliminates the concern, review the operation of the radio with the customer.

  1. Turn ON the wireless headphones. Verify the power indicator lamp on the wireless headphone illuminates.
    • If the power indicator lamp does not illuminate, test or replace the wireless headphone batteries. If the batteries are OK replace the appropriate wireless headphone.
  2. Radio ON, RSA ON, and DVD playing, verify audio is heard through all of the wireless headphones.
    • If all of the headphones are inoperative, or the sound is distorted, refer to Circuit/System Testing below.
    • If only one of the headphones is not producing sound, or the sound is distorted, replace the appropriate wireless headphone.
Factory Service Tools

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Pair factory procedures with proven DIY tools so the instructions are easier to execute.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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