Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2003 Chevrolet Impala LSFACTORY OEM SERVICE PROCEDURE
Cellular Communication System
- Specifications
- Schematic and Routing Diagrams
- Component Locator
- Diagnostic Information and Procedures
- Diagnostic Starting Point - Cellular Communication
- Diagnostic System Check - Cellular Communication
- Scan Tool Data List
- Scan Tool Data Definitions
- Diagnostic Trouble Code (DTC) List
- DTC B2455 (Gen. 4): Open In The Drain Wire Circuit Or A Short To Voltage In The Cellular Microphone Signal Circuit
- DTC B2455 (Gen. 5): Open In The Drain Wire Circuit Or A Short To Voltage In The Cellular Microphone Signal Circuit
- DTC B2470: VCIM Does Not Detect The Presence Of A Cellular Antenna
- DTC B2476 (Gen. 4): Button Depressed Too Long
- DTC B2482: A Button Is Pressed Or Stuck For More Than 15 Seconds
- DTC B2483 or B2484: VCIM Does Not Detect A Navigation Signal
- DTC U1500: VCIM Detects An Internal Communication Malfunction
- OnStar Symptom Diagnosis
- Symptoms - Cellular Communication
- OnStar One or More Buttons Inoperative
- OnStar Call Center Remote Function Requests Inoperative
- Unable to Contact OnStar Call Center
- Microphone Inoperative - Caller Cannot Be Heard (Gen. 4)
- Microphone Inoperative - Caller Cannot Be Heard (Gen. 5)
- Voice Recognition Inoperative
- OnStar Steering Wheel Control Functions Inoperative
- OnStar Button LED Inoperative
- No (or Noisy) OnStar Audio
- Global Positioning System (GPS) Data Not Current or Inaccurate
- Repair Instructions
- Description and Operation
- OnStar Description and Operation
- Notes
- Vehicle Communication Interface Module (VCIM)
- OnStar® Button Assembly
- OnStar® Microphone
- Cellular and Navigation Antennas
- OnStar Sleep Cycle
- Deactivated OnStar® Accounts
- OnStar® Reconfiguration Procedure
- OnStar® Cellular, GPS, and Diagnostic Limitations
- OnStar® Personal Calling
- Operation of the Hands Free Cellular Phone
- OnStar® Steering Wheel Controls
- OPC Features
- Voice Feedback
- OPC Security/System Lock
- Nametags
- Mobile Identification Number and Mobile Directory Number
- Operation of the OnStar® Speech Recognition Systems
- OnStar Description and Operation
Factory Service Tools
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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