2014 Buick Enclave ConvenienceFACTORY OEM SERVICE PROCEDURE

Circuit/System Testing

  1. Ignition OFF, disconnect the navigation antenna coax cable connector at the A11 Radio. Connect the EL-49903  GM OnStar antenna diagnostic tool kit to the A11 Radio, place the test antenna on the roof of the vehicle.
  2. Ignition ON, radio ON, navigation selected.
  3. Verify DTC B2462 is not set.
    • If DTC B2462 is set 

      Replace the A11 Radio.

    • If DTC B2462 is not set 
  4. Ignition OFF, disconnect the radio navigation coax cable at the T15 Navigation Antenna Signal Splitter.
  5. Verify the radio navigation coax cable passes the coax cable component test. Refer to Component Testing .
    • If the coax cable does not pass the test 

      Replace the coax cable

    • If the coax cable passes the test 
  6. Test or replace the T15 Navigation Antenna Signal Splitter.
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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