2014 Buick Enclave ConvenienceFACTORY OEM SERVICE PROCEDURE

Circuit/System Testing

NOTE: The vehicle may be equipped with sectioned coax. Test each section and replace only the faulty section, not the entire length of coax.
  1. Ignition OFF, disconnect the GPS and cellular coax cable connector at the VCIM.
  2. Using the EL-49903-3 kit (EL-49903-5 adapter and EL-49903-4 coax cable), connect the EL-49903  GM OnStar® antenna diagnostic tool kit to the VCIM.
  3. Ignition ON, wait 5 minutes and then contact the OnStar® call center consultant by pressing the blue OnStar® button. A call center consultant should answer the call.
    • If the unit does not connect to the OnStar® Call Center, replace the VCIM.
  4. Ignition OFF, disconnect the EL-49903  GM OnStar antenna diagnostic tool kit EL-49903 from the VCIM and perform the coax cable test on the coax cable between the VCIM and the radio antenna.
    • If the coax cable does not pass the test, replace the coax cable.
  5. If all circuits test normal, replace the radio antenna.
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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